The US has lost many call center jobs to India and elsewhere. I was reminded of that fact by the Marigold Hotel movie. I have a hearing loss and I find it hard to understand call center callers if they speak rapidly and/or have a foreign accent. I also resent robocalls or someone speaking rapidly to get through as much of a script as possible in a short time giving me no chance to speak.
I mention my reactions to explain how I approach making calls in support of Barack Obama or others. I introduce myself by name as a live human caller and I deliberately speak slowly, in a normal voice. I seek to gain the confidence of the person on the other end of the line, rather than overwhelm with words from a script. I would rather gain the support of a few than make a large number of calls that do not convince.
I approached calling strangers on Barack’s behalf with trepidation. After I had made several calls, I found that talking about Barack was fun. If you are thinking about ways of supporting his campaign, I suggest that you consideration placing calls on his behalf. Not only can it be fun, it costs little or nothing.
- Call Center Careers (answers.com)
- Wells Fargo to hire 200 at Salem call center (oregonlive.com)
- How Many Angry Customers Are You Creating at $15 Each? (customerthink.com)
- Survey Highlights Importance of Call Centers for Auto Insurance Cos. (news.onlineautoinsurance.com)